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Policies

Cycle of Life Adventures

(303) 945-9886

POLICIES

 

We understand that personal circumstances sometimes force people to cancel their travel plans.  Therefore, we have tried to be as generous as possible with our following policy:

Travel Insurance       We recommend  a “cancel for any reason policy” with any reputable travel insurance  group.  Allianz Travel Insurance is our recommendation.  Many of our guests have used them in the past and never reported a problem.    1-866-884-3556

Here’s what Elaine M. wrote after a fall during our group tour of Blue Ridge Parkway in 2013:

“I also want to Thank You for recommending travel insurance!  It was essential for $122.  I believe my hospital bills will be covered or minimal, but the primary benefit was leaving it to them to arrange my way home with an EMT medic.  I couldn’t fly from Asheville because the planes were small and required climbing a dozen stairs.  They arranged a comfortable car to Mississippi, 1st class seats and a comfortable car to my home.  All in all, life is good!”

Trip Cancellations     We offer the following cancellation policy for our shorter, domestic tours that require a $500 deposit to sign up.  In the rare case that Cycle of Life Adventures must cancel a trip due to low enrollment, we will do so at least 45 days prior to departure.  If we cancel fewer than 45 days prior to departure, we will issue you a full refund plus a $400 credit toward any of our other tours within a calendar year.

Exceptions to our cancellation policy can not be made for any reason, including weather, civil unrest, terrorism, natural disasters or personal, family and medical emergencies. In all cases, we will not be responsible for any personal expenses incurred such as airline tickets, hotels or car rentals.  Cycle of Life Adventures reserves the right to make route and lodging modifications as needed.

No refunds will be made for meals, services or lodging paid for but not used.

Cancellations

  • 90+ days before tour departure: 100% refund
  • 60-90 days before tour departure: forfeit $250 office processing fee
  • 30-59 days before tour departure: forfeit 50% of the complete tour price.
  • Under 30 days before tour departure: forfeit 100% of the complete tour price.
  • No refunds are possible after the tour begins.
  • Refund policies differ for “Epic” tours

 

Transfers   In addition, you may transfer 100%  minus the deposit to another trip 31 day days before departure.  On US trips you may also transfer 50% of the trip price 0 to 30 days before departure.  Cycle of Life Adventures will hold any “transfer funds” on account for one calendar year.  Any money left on account beyond this deadline will be forfeited.

Client Responsibilities   On our tours, you’ll be required to follow the safety policies and procedures of Cycle of Life Adventures, LLC. and our guide.  Also, you’ll be required to sign a Participant Assumption of Risks, Acknowledgement of Inherent Risks and Indemnity Agreement in favor of Cycle of Life Adventures, LLC. upon your arrival to the tour.

Epic Tours   Tours more than 13 days in length are considered Epic. Please see the specific epic and cross-country tour descriptions for information regarding our cancellation and transfer policy for those tours. .

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